Privacy Notice

Who We Are

This Privacy Notice is issued by Foundry Web Solutions, a web development agency and the data controller for the Business Buddy Pro inventory management add-on service. We are committed to protecting your personal data and respecting your privacy.

What Data We Collect

We collect the following categories of personal data:

• Account information: name, email address, and login credentials used to create and access your account.
• Usage data: information about how you interact with the Service, including feature usage, page views, and error logs.
• Device and technical data: IP address, browser type, operating system, and device identifiers.
• Inventory and business data: product names, stock levels, supplier details, and other information you enter into the Service.
• Support communications: messages, tickets, and feedback you send to our support team.

How We Use Your Data

We process your personal data for the following purposes:

• Providing the Service: to operate your account, process your inventory data, and deliver the features you subscribe to.
• Security and fraud prevention: to verify your identity, detect suspicious activity, and protect the integrity of the Service.
• Customer support: to respond to your inquiries and resolve technical issues.
• Product improvement: to understand how the Service is used and develop new features.
• Marketing (with consent): to send you updates and promotional communications, where you have opted in.

Legal Basis for Processing

We process personal data on the following legal bases: contract performance (to deliver the Service you signed up for); legitimate interests (for security, fraud prevention, and product development); consent (for marketing communications); and legal obligation (where required by applicable law).

Who We Share Data With

We do not sell your personal data. We share it only with the following categories of recipients:

• Service providers: hosting, analytics, and support tooling vendors who process data on our behalf under strict confidentiality agreements.
• Merchant of Record: Paddle.com processes payment data, subscription management, tax compliance, and invoicing on our behalf. Paddle is the Merchant of Record for all orders placed through Business Buddy Pro.
• Professional advisers: legal and accounting professionals, where necessary for compliance or dispute resolution.
• Authorities: law enforcement or regulatory bodies, where required by applicable law or to protect our legal rights.

Data Retention

We retain your personal data for as long as necessary to provide the Service and fulfill the purposes described in this notice. When you delete your account, we will delete or anonymize your personal data within a reasonable period, except where we are required to retain it for legal, tax, or accounting purposes.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data. You may also have the right to object to processing, request data portability, or withdraw consent for marketing. To exercise these rights, contact us at marc.foundrywebsolutions@gmail.com. We will respond within one month of receiving your request.

Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit, access controls, and regular security reviews. While we take these precautions, no system is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking

We use essential cookies to operate the Service and maintain your session. We may also use analytics cookies to understand how users interact with the Service, provided you have consented where required by law. You can manage cookie preferences through your browser settings.

International Transfers

Your data may be stored and processed in countries outside your jurisdiction. Where this involves transfers from the UK or EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, to protect your data in accordance with applicable data protection laws.

Changes to This Notice

We may update this Privacy Notice from time to time. Material changes will be communicated by posting the revised notice on this page with an updated date. Continued use of the Service after changes indicates acceptance of the updated notice.

Contact Us

If you have any questions about this Privacy Notice or how we handle your data, please contact us at marc.foundrywebsolutions@gmail.com.